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What to do if you get QuickBooks error 15270
What to do if you get QuickBooks error 15270

What to do if you get QuickBooks error 15270?

QuickBooks payroll also requires routine updates for the latest features and smooth functioning. But, while downloading a payroll update, users sometimes encounter QuickBooks error 15270. The error pops up on the screen along with a message, “Error 15270: The (payroll) update did not complete successfully. The update is missing a file.” The error message indicates that the update process is pending. Some reasons that trigger this error are inactive QuickBooks payroll subscription and poor internet connection. This blog is intended to guide users on QuickBooks payroll update error 15270, its causes, and solutions, so read carefully until the end.

If you require immediate technical assistance on QuickBooks error 15270, call us on our toll-free number +1 800-579-9430 and talk to certified QuickBooks professionals

What are the causes behind QuickBooks update error 15270?

Check out the list of factors given below that triggers error 15270 in QuickBooks:

  1. The payroll update didn’t complete due to a poor internet connection.
  2. Some other processes running in the background are interfering with QuickBooks payroll update.
  3. User’s QuickBooks payroll subscription has expired.
  4. There are some program issues within QuickBooks.
  5. User has entered Social Security number instead of employer identification number (EIN).

Read more :- QuickBooks error 80070057

Troubleshooting Methods to Resolve QuickBooks payroll update error 15270

Method 1. Get complete payroll update

  1. Open QuickBooks Desktop and click Install Later if the service window prompts.
  2. Go to the Help menu and select Update QuickBooks.
  3. Move to the Update QuickBooks window and click Update Now.
  4. Select the Reset Updates checkbox, then click Get Updates and OK.
  5. Start QuickBooks and click the Install Now button on the Update service window.
  6. Once the install completes, go to the Employees menu and click Get Payroll Updates.
  7. Mark the Download entire payroll update and click Update.
  8. Install the Payroll updates again.

Method 2. Check QuickBooks payroll subscription

If you use Basic, Standard, or Enhanced Payroll:

  1. Choose Employees and select My Payroll Service.
  2. Select Account/Billing Information or Account Info/Preferences.
  3. Now, you need to sign in to your Intuit Account to view the QuickBooks Payroll Account Maintenance page.
  4. Verify if your subscription is Active.

If you use Assisted Payroll:

  1. Select the Employees menu and choose My Payroll Service.
  2. Select Account/Billing Information or Account Info/Preferences.
  3. When the QuickBooks Payroll Account Maintenance page opens, close it to prompt an update.
  4. Now, re-validate QuickBooks payroll service.

Method 3. Download QuickBooks Tool Hub and put Quick Fix my Program to use

  1. Download the most recent QuickBooks Tool Hub version on your workstation.
  2. Save the file to your Windows desktop.
  3. Open the downloaded setup file and follow the prompt steps.
  4. Also, agree to the terms and conditions.
  5. Go to your desktop, locate and double-click the QuickBooks Tool Hub icon.
  6. When the tool hub starts, choose the Program Problems tab and click Quick Fix my Program.

We know resolving QuickBooks error 15270 is a troublesome task. But, we are optimistic that the solutions discussed in the blog will help you rectify the issue. If you are unable to resolve the issue on your own, feel free to contact the certified QuickBooks expert’s team by calling us on our toll-free number +1 800-579-9430.